noget88 Privacy Policy

1. Data We Collect

1.1 Registration Data

When you create a noget88 account, we collect the personal information you provide during the registration process. This includes your full name, date of birth, mobile phone number, email address, and the city or region of Bangladesh where you reside (for example, Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh). This data is required to establish your account identity and to comply with our age-verification obligations.

1.2 Identity Verification (KYC) Data

Before processing your first withdrawal, noget88 is required to verify your identity under applicable anti-money-laundering obligations. During this process we may collect copies of:

• Your National Identity Card (NID) issued by the Government of Bangladesh;
• Your passport or driving licence (where NID is unavailable);
• A recent utility bill or bank statement confirming your residential address;
• A selfie or live photograph for facial-match verification purposes.

KYC documents are processed through our secure verification partner and are not stored on noget88's primary application servers beyond the minimum period required for compliance purposes.

1.3 Financial Data

When you make a deposit or request a withdrawal, we collect transaction data including the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), the registered mobile number or account number associated with that method, and the transaction amount in BDT. noget88 does not store full card numbers or mobile banking PINs — payment credential processing is handled by our payment gateway partners under their own security standards.

1.4 Usage and Behavioural Data

As you use the noget88 platform, we automatically collect certain technical and behavioural data including:

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Pages visited, time spent on each page, and clickstream patterns;
• Games played, bet amounts, and session duration;
• Login timestamps and frequency of platform access.

This data is used for platform security, fraud detection, responsible gaming monitoring, and service improvement. It is not used to build advertising profiles for third-party sale.

1.5 Communications Data

When you contact noget88's customer support team via live chat, email, or any other channel, we retain records of those communications, including the content of messages and any attachments you submit. This enables us to maintain accurate support histories and to resolve disputes effectively.

2. How We Use Your Data

noget88 processes your personal data on the following legal bases and for the following purposes:

Purpose	Legal Basis	Data Categories Used
Account creation and management	Contract performance	Registration data, usage data
Age and identity verification (KYC)	Legal obligation	KYC documents, registration data
Payment processing and fraud prevention	Contract performance / Legal obligation	Financial data, usage data, IP address
Responsible gaming monitoring	Legal obligation / Legitimate interest	Usage data, betting history
Customer support and dispute resolution	Contract performance / Legitimate interest	Communications data, account data
Marketing and promotional communications	Consent (opt-in)	Registration data, usage data
Platform security and abuse prevention	Legitimate interest	Usage data, device data, IP address
Legal and regulatory compliance	Legal obligation	All categories as required

2.1 Marketing Communications

noget88 will send you promotional emails, SMS messages, or in-platform notifications only if you have opted in to receive them during registration or subsequently through your account settings. You may withdraw your marketing consent at any time by clicking the unsubscribe link included in every marketing message or by contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to that withdrawal.

2.2 Automated Decision-Making

noget88 uses automated systems to detect fraudulent activity, enforce responsible gaming thresholds, and flag suspicious betting patterns. Where an automated system produces a decision that significantly affects your account — such as a temporary suspension — you have the right to request human review of that decision by contacting [email protected].

3. Cookies & Tracking Technologies

3.1 What Are Cookies?

Cookies are small text files placed on your device by the noget88 website. They allow the platform to recognise your device across sessions, remember your preferences, maintain your login state, and collect analytical information about how the site is used. noget88 also uses similar technologies such as pixel tags and local storage objects for equivalent purposes.

3.2 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the platform to function. These enable session management, login authentication, and security features. They cannot be disabled without breaking core platform functionality.
• Performance and Analytics Cookies: Used to understand how visitors interact with the platform — which pages are visited most, where users drop off, and how long sessions last. This data is aggregated and anonymised.
• Functional Cookies: Remember your preferences such as language settings, preferred payment method, and table layout choices in games.
• Marketing Cookies: Used only where you have given explicit consent, to deliver personalised promotional content relevant to your gaming history and preferences.

3.3 Managing Cookies

You may control or delete cookies through your browser settings at any time. Most modern browsers allow you to block third-party cookies, clear existing cookies, or be notified before a cookie is set. Please note that disabling strictly necessary cookies will impair the functionality of the noget88 platform, including the ability to stay logged in across page loads.

4. Data Sharing & Third Parties

4.1 Service Providers

noget88 shares personal data with carefully selected third-party service providers who perform functions on our behalf. These include:

• Payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card processors) — to execute deposits and withdrawals;
• KYC and identity verification providers — to fulfil our age and anti-money-laundering obligations;
• Cloud infrastructure providers — to host the platform and store data securely;
• Game content studios (including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming) — limited technical session data is passed to enable game loading and result recording;
• Analytics providers — to process aggregated platform usage statistics.

All service providers are bound by data-processing agreements that restrict them from using your data for any purpose other than the specific service they provide to noget88.

4.2 Legal Disclosures

noget88 may disclose personal data to law enforcement agencies, regulators, or courts where required to do so by applicable law, court order, or binding regulatory direction. We will notify you of any such disclosure where we are legally permitted to do so.

4.3 No Sale of Data

noget88 does not sell, rent, lease, or otherwise transfer your personal data to third-party advertisers, data brokers, or marketing companies. This commitment applies regardless of the commercial value of the data involved.

5. Data Retention

noget88 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

• Account and registration data: retained for the duration of your account and for 5 years following account closure, in accordance with anti-money-laundering record-keeping requirements;
• KYC documents: retained for 5 years following the completion of the verification process or account closure, whichever is later;
• Transaction records: retained for 7 years in accordance with financial record-keeping obligations;
• Customer support communications: retained for 3 years following the resolution of the relevant support interaction;
• Marketing consent records: retained for the duration of the marketing relationship and for 2 years following withdrawal of consent, as evidence of that consent;
• Usage and analytical data: retained in aggregated, anonymised form indefinitely; individually identifiable usage data is deleted within 24 months of collection.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an individual.

6. Security Measures

6.1 Technical Safeguards

noget88 implements a comprehensive set of technical security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include:

• TLS 1.3 encryption for all data in transit between your device and our servers;
• AES-256 encryption for sensitive data stored at rest;
• Bcrypt hashing for all account passwords — we never store passwords in plain text;
• Tokenisation of payment credentials — full card numbers and mobile wallet PINs are never stored on noget88 systems;
• Regular third-party penetration testing and vulnerability assessments;
• Web application firewall (WAF) and DDoS mitigation systems;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.

6.2 Organisational Safeguards

All noget88 staff and contractors who handle personal data are required to complete data protection training and are bound by confidentiality obligations. Access logs are maintained for all systems that hold personal data, and access events are reviewed regularly by our security team. In the event of a data breach that is likely to result in a risk to affected individuals, noget88 will notify relevant parties within 72 hours of becoming aware of the breach.

6.3 Your Responsibilities

The security of your noget88 account also depends on the steps you take to protect your own credentials. We strongly recommend that you:

• Use a unique, strong password for your noget88 account that is not shared with any other service;
• Enable two-factor authentication (2FA) if available on your account;
• Never share your username, password, or one-time passcode (OTP) with anyone — including individuals claiming to be noget88 staff;
• Log out of your account when using a shared or public device;
• Contact [email protected] immediately if you suspect that your account has been accessed without your authorisation.

7. Your Privacy Rights

As a user of the noget88 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Rights Request" and your registered account username.

• Right of Access: You may request a copy of all personal data noget88 holds about you. We will respond within 30 days of receiving a valid request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. You may also update basic account information directly from within your account settings.
• Right to Erasure: You may request that we delete your personal data after closing your account, subject to our legal retention obligations described in Section 5 above. Where retention is required by law, we will inform you of the specific obligation and the expected deletion date.
• Right to Restrict Processing: In certain circumstances — for example, while a correction request is pending or a complaint is under review — you may request that we restrict active processing of your data to storage only.
• Right to Data Portability: You may request a machine-readable export of the personal data you provided to noget88, in a commonly used format such as CSV or JSON.
• Right to Object: You may object at any time to processing based on noget88's legitimate interests, including profiling for responsible gaming monitoring purposes. We will assess the objection and respond within 30 days.
• Right to Withdraw Consent: Where processing is based on your consent (primarily marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

8. Contact & Data Protection Officer

8.1 How to Contact Us

For any queries, concerns, or requests relating to this Privacy Policy or the personal data noget88 holds about you, please contact our data protection team using the details below. All communications are handled in English and are treated as confidential.

• Email: [email protected] (subject: "Privacy Policy Enquiry")
• Live Chat: Available inside the noget88 platform, 24 hours a day, 7 days a week
• Response Time: Within 5 business days for written requests; under 3 minutes for live chat
• Time Zone: Bangladesh Standard Time (BST, UTC+6)

8.2 Policy Updates

noget88 reviews this Privacy Policy at least once per calendar year and following any significant change to our data processing activities. When we make material changes to this policy, we will notify active members via email and display a prominent notice on the platform for a period of not less than 14 days following the update. The date shown in the "Last Updated" field at the top of this section reflects the most recent review. Continued use of the noget88 platform following the publication of an updated Privacy Policy constitutes acceptance of the revised terms.

This Privacy Policy was last reviewed and published on 1 January 2026.